Topic: key elementsb | Comparatorsa | |||
---|---|---|---|---|
Indicators | Surveys | |||
A | B | C | D | |
Feeling safe in the system: Cultural safety; hospital surroundings in context of cultural safety; trust in system and individual staff; personal history; colonisation; identification as Indigenous; relationships; experiences of racism; Stolen Generationsc; being away from one’s Country. | P | P | P | P |
Importance of Indigenous care providers: Crucial aspect for whole pathway; access requires monitoring; lack of Indigenous care providers; benefits to staff of Indigenous care providers; importance of ACCHOs. | N | N | N | N |
Barriers to care: Transport, accommodation, money, especially for those away from Country; requires monitoring despite programs existing; separation from family – costs of family presence. | N | P | N | P |
Role of family and friends; Relieves fear and anxiety; accommodating family (literally and figuratively) in hospital setting; range of support needs for patient; different types of support for family; information flow; role of patient within family influences support needs. | N | P | P | P |
Effective communication and education: Reduced ability to absorb diagnosis; check for understanding after information provision; language; relationship as facilitator of communication; listening; communication with family; unconscious bias; feeling safe to ask questions. | P | P | P | P |
Coordination of care: Crucial and lacking; assistance to navigate and culturally safe patient navigators needed. | P | P | P | P |
Transition between services: Lacking in coordination; culturally appropriate support services at home absent. | P | P | P | P |
Carers’ wellbeing: Sustained periods of stress with lack of attention to carer’s needs, no follow-up. | N | P | N | P |
Palliative care: Cultural safety of palliative care | N | N | N/A | N |