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Table 2 Coding tree following thematic analysis

From: “A piece of paper is not the same as having someone to talk to”: accessing post-diagnostic dementia care before and since COVID-19 and associated inequalities

Themes

Subthemes

Service issues

• (Un)suitability of the support

• (Un)suitability of adapted services

Access issues

• Lack of guidance and difficulty accessing support

• Postcode-lottery/social inequalities

• Associated costs

• Transport

Relying on own initiative

• Dependency on carer motivation

New inequalities due to COVID-19

• Poor access to essential care and basic needs

Missing out on benefits of support services

• From the person with dementia’s perspective

• From the carer’s perspective