From: Disparity in physician-patient communication by ethnicity: evidence from Bangladesh
Items | Bengali | Ethnic Minority | t | p |
---|---|---|---|---|
Your doctor greeted you in a way that made you feel comfortable | 3.53 (Ā±1.16) | 3.27 (Ā±1.09) | 3.44 | .001 |
Discussed your reason(s) for coming | 4.04 (Ā±).74 | 4.04 (Ā±.80) | .04 | .967 |
Encouraged you to express your thoughts concerning health problems | 3.99 (Ā±.76) | 3.48 (Ā±1.01) | 8.41 | <.001 |
Listened carefully to you | 4.11 (Ā±.77) | 3.84 (Ā±.87) | 4.90 | <.001 |
Understood what you had to say | 3.93 (Ā±.94) | 3.62 (Ā±1.04) | 4.56 | <.001 |
If a physical examination was required, the doctor fully explained | 3.19 (Ā±1.23) | 2.47 (Ā±1.24) | 8.43 | <.001 |
Explained the lab tests needed (e.g., blood, X-rays, ultrasound, etc.) | 3.22 (Ā±1.15) | 2.45 (Ā±1.26) | 9.31 | <.001 |
Discussed treatment options with you | 3.73 (Ā±1.00) | 3.08 (Ā±1.23) | 8.54 | <.001 |
Gave you as much information as you wanted | 3.72 (Ā±.92) | 3.20 (Ā±1.01) | 7.77 | <.001 |
Checked to see if the treatment plan(s) was acceptable to you | 2.70 (Ā±1.36) | 2.14 (Ā±1.32) | 6.19 | <.001 |
Explained medications, if any, including possible side effects | 2.64 (Ā±1.30) | 2.19 (Ā±1.25) | 5.17 | <.001 |
Encouraged you to ask questions | 3.81 (Ā±.86) | 3.02 (Ā±1.13) | 11.57 | <.001 |
Responded to your questions and concerns | 3.73 (Ā±1.01) | 2.94 (Ā±1.26) | 10.14 | <.001 |
Showed concern about you as a person | 3.97 (Ā±.82) | 3.76 (Ā±.94) | 3.61 | <.001 |
Involved you in decisions about your health as much as you wanted | 3.56 (Ā±.99) | 3.17 (Ā±1.13) | 5.29 | <.001 |
Discussed next steps including any follow-up plans | 3.64 (Ā±1.10) | 2.83 (Ā±1.35) | 9.56 | <.001 |
Checked to be sure you understood | 3.63 (Ā±1.09) | 2.83 (Ā±1.27) | 9.84 | <.001 |
Spent the right amount of time with you | 3.98 (Ā±.76) | 3.43 (Ā±.95) | 9.34 | <.001 |
Overall, you were satisfied with your visit to the doctor today | 3.95 (Ā±.83) | 3.60 (Ā±1.03) | 5.40 | <.001 |