Table 4 Multivariate analysis: patient and institutional factors associated with quality of care for the chronic disease

Get medical care in the evenings, on weekends, or holidays

Convenience (traveling time)

Accessibility (access out-of-office hours by phone or text message)

Healthcare professional review with you all the medications

Health professionals always encourage you to ask questions

Healthcare professionals contact you to see how things are going

Intervention group vs. Control group

2.271 * (1.164 4.432)

5.694 *** (3.241 10.006)

6.183 *** (3.581 10.678)

5.696 *** (2.877 11.278)

11.936 *** (5.348 26.640)

6.237 *** (2.806 13.866)

CHC vs. hospital

1.478 (0.734 2.976)

1.393 (0.786 2.468)

0.569 (0.311 1.041)

2.938 ** (1.473 5.860)

0.409 * (0.179 0.935)

0.923 (0.397 2.144)

Age (Mean)

0.999 (0.995 1.002)

1.002 (0.995 1.010)

0.999 (0.996 1.003)

1.022 (0.993 1.052)

0.999 (0.995 1.003)

1.003 (0.988 1.020)

Gender

Female vs male

1.040 (0.541 2.001)

0.750 (0.434 1.296)

0.487 * (0.274 0.866)

1.140 (0.597 2.179)

0.587 (0.283 1.217)

1.436 (0.688 2.999)

Marital Status

Married vs. divorced/widowed

1.816 (0.759 4.346)

1.158 (0.521 2.576)

1.023 (0.444 2.355)

0.112 * (0.014 0.876)

0.191 * (0.049 0.736)

1.126 (0.383 3.309)

Residence Status

Registered resident vs. Non-registered resident

3.375 *** (1.676 6.794)

0.736 (0.387 1.401)

0.953 (0.498 1.822)

0.451 * (0.208 0.980)

1.427 (0.706 2.886)

0.590 (0.268 1.300)

Current Occupation

Farmer vs. others

0.518 (0.218 1.230)

0.712 (0.349 1.451)

2.605 ** (1.278 5.308)

0.760 (0.344 1.676)

2.402 * (1.025 5.629)

12.327 *** (5.175 29.364)

Highest Education

Middle school or above vs. primary school or below

0.837 (0.440 1.593)

1.696 (0.956 3.009)

0.822 (0.460 1.470)

0.950 (0.497 1.817)

1.222 (0.618 2.419)

1.187 (0.578 2.439)

Per capita annual income RMB

1.000 (1.000 1.000)

1.000 (1.000 1.000)

1.000 ** (1.000 1.000)

1.000 * (1.000 1.000)

1.000 * (1.000 1.000)

1.000 * (1.000 1.000)

Current Health Status

Excellent/very good/good vs. fair/poor

2.405 (0.985 5.872)

1.156 (0.594 2.250)

0.956 (0.486 1.880)

2.382 (0.963 5.891)

2.949 * (1.205 7.218)

1.104 (0.438 2.780)

Number of Chronic Conditions

0.990 (0.718 1.366)

1.098 (0.842 1.431)

0.974 (0.749 1.265)

1.011 (0.743 1.376)

0.892 (0.648 1.226)

0.900 (0.633 1.280)

OR (95 % CI)

Coordination

Comprehensiveness

Coordinate your use of medications

Make referrals

Didn’t experience coordination problems

Received Secondary Prevention Services

Health professionals talk with you about things that can cause stress

Health professionals talk with you about healthy diet or exercise

Intervention group vs. control group

3.644 ** (1.672 7.943)

2.352 *** (1.425 3.882)

2.722 *** (1.662 4.459)

2.797 ** (1.479 5.288)

2.663 ** (1.400 5.065)

2.009 (0.452 8.933)

CHC vs. hospital

4.092 *** (1.785 9.382)

0.575 * (0.335 0.988)

0.816 (0.488 1.364)

3.577 *** (1.858 6.887)

1.450 (0.743 2.830)

5.119 (0.960 27.290)

Age (Mean)

1.063 ** (1.024 1.103)

1.000 (0.997 1.003)

1.000 (0.997 1.003)

0.998 (0.995 1.001)

1.014 (0.985 1.045)

1.020 (0.946 1.099)

Gender

Female vs. male

0.827 (0.366 1.870)

0.785 (0.467 1.319)

0.875 (0.532 1.440)

1.400 (0.761 2.578)

0.683 (0.355 1.314)

0.537 (0.095 3.043)

Marital Status

Married vs. divorced/widowed

0.353 (0.044 2.846)

0.482 (0.209 1.109)

0.634 (0.291 1.381)

1.111 (0.421 2.931)

2.892 * (1.209 6.917)

<0.001 (<0.001 > 999.999)

Residence Status

Registered resident vs. non-registered resident

0.127 *** (0.037 0.429)

1.703 (0.929 3.121)

1.059 (0.583 1.924)

0.655 (0.298 1.441)

0.467 (0.203 1.075)

<0.001 (<0.001 > 999.999)

Current Occupation

Farmer vs. others

1.360 (0.517 3.577)

1.081 (0.558 2.094)

0.887 (0.470 1.675)

0.323 ** (0.138 0.756)

1.657 (0.740 3.710)

5.140 * (1.038 25.460)

Highest Education

Middle school or above vs. primary school or below

1.486 (0.659 3.350)

1.380 (0.808 2.356)

0.867 (0.521 1.443)

1.738 (0.903 3.345)

2.301 * (1.118 4.739)

11.154 * (1.284 96.897)

Per Capita Annual Income RMB

1.000 ** (1.000 1.000)

1.000 (1.000 1.000)

1.000 (1.000 1.000)

1.000 * (1.000 1.000)

1.000 (1.000 1.000)

1.000 (1.000 1.000)

Current Health Status

Excellent/very good/good vs. fair/poor

0.455 (0.180 1.155)

0.553 (0.300 1.018)

1.272 (0.686 2.360)

0.605 (0.292 1.253)

0.462 * (0.225 0.948)

>999.999 (<0.001 > 999.999)

Number of Chronic Conditions

0.721 (0.507 1.023)

0.893 (0.702 1.136)

0.820 (0.647 1.040)

0.850 (0.637 1.135)

1.089 (0.792 1.496)

1.072 (0.491 2.337)