Barrier to outpatient services | Percentage of studies (n) | References | |
---|---|---|---|
Availability | 28.4 (21) | [32–34, 37, 39, 40, 52, 55, 58, 61–63, 67, 68, 71, 76, 77, 79, 89, 93, 95] | |
 | Delays | 6.8 (5) | |
Provider availability | 8.1 (6) | ||
Consultation time | 6.8 (5) | ||
Service availability | 6.8 (5) | ||
Referral | 11.0 (8) | ||
Accessibility | 14.9 (11) | ||
 | Environment, parking | 9.4 (7) | |
Transport | 5.4 (4) | ||
Professional practice location | 2.7 (2) | ||
Lodgings | 1.4 (1) | ||
Affordability | 23.0 (17) | [19, 32, 36, 39, 47, 49, 55, 57, 61, 69, 74, 75, 83, 87, 96, 98, 103] | |
 | Medical fees | 5.4 (4) | |
Health insurance | 10.8 (8) | ||
Prescription fees | 4.1 (3) | ||
Cost of illness, economic | 4.1 (3) | ||
Affordability, general | 5.4 (4) | ||
Accommodation | 25.7 (19) | [32–34, 37, 52, 59, 60, 63, 64, 70, 71, 75, 77, 80, 87, 89, 90, 92, 101] | |
 | Appointments and scheduling | 4.1 (3) | |
Wait times | 9.5 (7) | ||
Out of hours care | 6.8 (5) | ||
Continuity of care | 10.8 (8) | ||
Provider contact | 4.1 (3) | ||
Accommodation, general | 2.7 (2) | ||
Acceptability | 75.7 (56) | [18, 19, 32, 34, 36–40, 42, 45, 47, 50–52, 54–57, 59–65, 67, 68, 70, 71, 73–80, 84–94, 96, 97, 99–103] | |
 | Healthcare disparity, demographic | 44.6 (33) | |
Decisional involvement | 16.2 (12) | ||
Health communication | 27.0 (20) | ||
Professional-patient relations (interpersonal skills) | 17.6 (13) | ||
Choice of professional | 2.7 (2) | ||
Clinical competence (technical skills) | 8.2 (6) | ||
Patient motivation or willingness to accept care | 5.4 (4) | ||
Other barriers to optimal outpatient services | 51.4 (38) | [32, 33, 35–37, 41, 43–48, 50, 52, 53, 55, 56, 58–61, 63, 65–67, 69, 71–73, 76, 77, 79–82, 84, 89, 93] | |
 | Need assessment, undetected or untreated issues | 25.7 (19) | |
Service amenities | 12.2 (9) | ||
Consumer information | 32.4 (24) | ||
Patient care team, coordination and medical record | 9.5 (7) | ||
Self care | 5.4 (4) | ||
Medical errors | 2.7 (2) |