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Table 3 Percentage of reviewed studies reporting each overarching and specific barrier to specialist outpatient care (n = 74)

From: A systematic review of barriers to optimal outpatient specialist services for individuals with prevalent chronic diseases: what are the unique and common barriers experienced by patients in high income countries?

Barrier to outpatient services

Percentage of studies (n)

References

Availability

28.4 (21)

[32–34, 37, 39, 40, 52, 55, 58, 61–63, 67, 68, 71, 76, 77, 79, 89, 93, 95]

 

Delays

6.8 (5)

Provider availability

8.1 (6)

Consultation time

6.8 (5)

Service availability

6.8 (5)

Referral

11.0 (8)

Accessibility

14.9 (11)

[33, 36, 37, 54, 60, 61, 65, 67, 69, 77, 79]

 

Environment, parking

9.4 (7)

Transport

5.4 (4)

Professional practice location

2.7 (2)

Lodgings

1.4 (1)

Affordability

23.0 (17)

[19, 32, 36, 39, 47, 49, 55, 57, 61, 69, 74, 75, 83, 87, 96, 98, 103]

 

Medical fees

5.4 (4)

Health insurance

10.8 (8)

Prescription fees

4.1 (3)

Cost of illness, economic

4.1 (3)

Affordability, general

5.4 (4)

Accommodation

25.7 (19)

[32–34, 37, 52, 59, 60, 63, 64, 70, 71, 75, 77, 80, 87, 89, 90, 92, 101]

 

Appointments and scheduling

4.1 (3)

Wait times

9.5 (7)

Out of hours care

6.8 (5)

Continuity of care

10.8 (8)

Provider contact

4.1 (3)

Accommodation, general

2.7 (2)

Acceptability

75.7 (56)

[18, 19, 32, 34, 36–40, 42, 45, 47, 50–52, 54–57, 59–65, 67, 68, 70, 71, 73–80, 84–94, 96, 97, 99–103]

 

Healthcare disparity, demographic

44.6 (33)

Decisional involvement

16.2 (12)

Health communication

27.0 (20)

Professional-patient relations (interpersonal skills)

17.6 (13)

Choice of professional

2.7 (2)

Clinical competence (technical skills)

8.2 (6)

Patient motivation or willingness to accept care

5.4 (4)

Other barriers to optimal outpatient services

51.4 (38)

[32, 33, 35–37, 41, 43–48, 50, 52, 53, 55, 56, 58–61, 63, 65–67, 69, 71–73, 76, 77, 79–82, 84, 89, 93]

 

Need assessment, undetected or untreated issues

25.7 (19)

Service amenities

12.2 (9)

Consumer information

32.4 (24)

Patient care team, coordination and medical record

9.5 (7)

Self care

5.4 (4)

Medical errors

2.7 (2)