Predictor Variables | Outcome variables | |||||
---|---|---|---|---|---|---|
M (communication) | Y (patient satisfaction) | |||||
 | b | SE | t | b | SE | t |
X (medical humanization) | 0.40 | 0.02 | 18.03*** | 0.22 | 0.02 | 10.44*** |
M (communication) | Â | Â | Â | 0.51 | 0.02 | 22.50*** |
W (Medical institutional trust) | 0.39 | 0.02 | 17.38*** | 0.18 | 0.02 | 8.22*** |
X×W | -0.14 | 0.02 | -6.89*** | -0.09 | 0.02 | -4.93*** |
R2 | 0.32 | Â | Â | 0.51 | Â | Â |
F | 227.06*** | Â | Â | 300.67*** | Â | Â |