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Table 2 Recommended Actions to improve primary health care responses to violence against Romani women

From: Priorities and strategies for improving Roma women’s access to primary health care services in cases on intimate partner violence: a concept mapping study

Cluster

Statement

Importance

Feasibility

Actions to enhance health professionals’ capacity to respond to battered Roma women

1. Foster a relationship of trust with health professionals

Ensure confidentiality for women who decide to seek help

5,91

5,7

Facilitate the accompaniment of women who are in situations of abuse if they want to file a report to help minimize risks, advise them, give them support, generate trust and facilitate referrals to other professionals

5,32

4,27

Help women see that the health professionals are going to be there for them, and not tell them that they have to file a report or coerce them

5,2

4,55

Talk with the women so that they know that they can get away from the violence and that their relationship with their partner isn’t healthy

4,94

3,91

2. Professional practices to promote respectful treatment and improve detection

Give unprejudiced and equal treatment to everyone

5,37

4,52

Be attentive to non-verbal communication, fear and submissiveness

5,34

4,64

Adapt language in the consultation so that it is easy to understand

5,31

5,06

Be attentive to indirect indicators, such as injuries in hidden sites, and children missing a lot of school

5,31

4,76

Understand the cycle of violence and acquired defenselessness and don’t assume that it is useless to make an effort because they will just go back

5,12

4,15

Be attentive to the psychosocial indicators of gender violence, which are very high in Roma women

5,06

4,55

Don’t take quick action without thinking through the repercussions that the interventions can have

4,86

4,33

Be attentive to hyper-frequent visits by Roma women

4,69

4,3

Understand their limits in the tolerance of violence

4,37

3,91

Be aware of the barrier to reporting posed by the informal cultural tradition in the Roma community that custody be given to the father

4,21

4,18

6. Enhance health staff’s knowledge and skills for providing culture and gender-sensitive care

Improve and expand training in gender-based violence for all staff in the health centers, including administrative and reception staff, to know how to provide security and support in cases of abuse

5,6

4,42

Establish mandatory training for health professionals starting from the university regarding vulnerable groups

5,49

4,15

Provide sensitivity training about the social situation and Roma culture (dress, roles, etc.) to eliminate prejudices and stereotypes about this population

5,29

4,27

Hold clinical rounds about prejudices and gender-based violence for health professionals – doctors and non-doctors

5,26

4,67

Develop training about inter-personal intervention techniques (questions, attitudes) to be able to reach the women better

5,14

4,82

Provide education about how the women experience intimate partner violence, how they suffer and how they express it

5,14

4,18

Involve Roma associations in the training of staff in the health centers

4,37

3,45

Actions to strengthen primary health care’s responses at the institutional level

3. Strengthen coordination with Roma associations and other sectors

Promote coordination with education to put prevention first: work with gender equality in the school, including education on sexism and gender roles

5,49

4,79

Coordinate with people who work with Roma associations as social educators and social workers

5,24

4,79

Foster institutional support and the involvement of managers to develop relationships with Roma associations and carry out activities together

5,23

4,15

Make a list of the social resources available in the nearby area where they can be referred or can go for consultation

5

5,36

Facilitate the inclusion of communication with associations in the professional duties of the doctor so that they can dedicate part of their time to this

4,69

3,21

Coordinate with specialists (e.g. mental health, obstetrics) to detect cases during delivery care

4,6

4,24

Coordinate with Roma health mediators from other cities so that they are not from the family of the aggressor

4,53

3,36

4. Enhance resources for follow up on detected cases

Coordinate with pediatrics when gender-based violence cases are detected to monitor the effects in the children

5,6

5,33

Offer the women resources that are available even if they have not filed a report– shelters, legal support, economic help, etc.

5,51

4,15

Inform the women about what resources they have and how to access them

5,49

5,12

Reinforce the role of the social worker in the detection of cases

5,17

5

Develop programs and protocols that take into account the unique characteristics of this collective group

5

4,7

Reinforce the figure of the community nurse

5

4,48

Hire professional Roma women to work with affected women

4,86

4,36

Institutional measures, such as hiring more staff, to make it possible to extend consultations by a half hour when cases are detected

4,69

2,88

Stabilize staffing, so that they stay in the same neighborhoods and don’t have temporary contracts, to generate trust

4,63

2,61

Actions to strengthen primary health care’s responses at the community level

5. Facilitate women’s participation in activities and actions

Encourage Roma women to use antenatal health care and education services, and thus increase opportunities to detect violence during pregnancy

5

4,45

Start therapy groups for women in the centers where they are referred

4,97

3,97

Facilitate Roma women’s access to health centers, providing alternative entry points to primary health care

4,65

3,55

Encourage the training of Roma health professionals (nurse, social worker)

4,53

2,79

Promote home visits

4,11

3,67

7. Strengthenawareness in the Roma community

Provide training to Roma health agents and the Roma community associations on gender-based violence

5,4

4,21

Work to develop the autonomy of Roma women

5,37

4,21

Carry out trainings and workshops with participation from social services and Roma associations about empowerment, self-esteem, interpersonal relationships, and prevention of gender-based violence

5,34

4,61

Outreachclinics to bring primary care providers closer to the Roma populations

4,89

4,18

Make health center’s activities about gender-based violence more attractive for Romani women

4,8

3,64

Promotional materials (like posters and brochures) about prevention and awareness of gender-based violence adapted to the Roma reality

4,44

4,61

8. Develop community-level action to prevent violence

Promote Roma women’s participation in the design of interventions or programs for prevention of gender-based violence

5,49

4,24

Promote community health projects with activities and interventions about empowerment in vulnerable neighborhoods with Roma population

5,43

4,42

Work with Roma health mediators

5,29

4,42

Work with male Roma health mediators to transmit different values to the men

5,26

3,52

Involve health professionals from all health centers in community health programs for prevention of gender-based violence

5,09

3,61

Carry out activities with the Roma population to improve their trust in health staff

4,97

3,79

Involve key actors from the Roma community (respected people, artists, athletes, professionals, social activists, the church) to make prevention campaigns

4,89

4,12

  1. Spain, 2016