Table 6 Reason for choice of outpatient healthcare provider*
Reasons for choice | % respondents who cited their preference for care providers | ||
|---|---|---|---|
| Â | Government polyclinics | Specialist outpatient clinics in government hospitals | Private general practitioners |
|  | n = 342 | n = 120 | n = 164 |
Cheap | 72.5 | 25.8 | 23.8 |
Accessible | 66.1 | 37.5 | 59.8 |
Loyalty/familiarity | 13.2 | 20.0 | 25.6 |
Service quality | 10.8 | 5.8 | 21.3 |
Disease can be better managed | 9.6 | 61.7 | 18.9 |
Doctor-related factors | 8.8 | 30.0 | 23.8 |
Efficient | 5.0 | 9.2 | 17.7 |
Recommended by others | 3.8 | 10.0 | 5.5 |
More advanced technology | 2.0 | 15.0 | 2.4 |
Good reputation | 1.8 | 6.7 | 3.0 |