Table 5 First and sixth visits of patients and physicians

Patients

Overall, how would you rate the telemedicine visit?

The use of technical devices related to the telemedicine visit was easy.

The assistance of the on-site assistant was helpful during the telemedicine visit.

I was able to explain my problems well, I was able to describe my symptoms well during the telemedicine visit.

Based on the symptoms I described, my doctor was able to assess my condition accurately.

I feel that the fact that my doctor could not physically examine me, made it difficult to care.

I felt the telemedicine visit was comfortable.

The telemedicine visit took longer than an in-person visit. *

The telemedicine visit made it difficult to communicate with my doctor.

I prefer an in-person visit.

First visit

n

55

55

55

55

55

55

55

55

55

55

Mean

4.55

4.55

4.71

4.55

4.45

1.80

4.64

2.24

1.78

2.96

SD

0.69

0.83

0.57

0,72

0.83

1.28

0.59

1.33

1.08

1.22

Sixth visit

n

55

55

55

55

55

55

55

55

55

55

Mean

4.55

4.64

4.71

4.51

4.44

1.84

4.47

1.45

1.55

3.05

SD

0.74

0.78

0.76

0.90

0.94

1.36

0.94

0.90

0.94

1.24

Physicians

Overall, how would you rate the telemedicine visit? *

I was able to accurately assess the patient’s status based on the complaints/symptoms reported. *

The telemedicine visit provided an adequate amount of information. *

After the telemedicine visit, I am sure of my decision/diagnosis. *

I felt the telemedicine visit was comfortable.

The telemedicine visit took longer than an in-person visit. *

The telemedicine visit makes doctor-patient communication difficult. *

The fact that I could not touch the patient made it difficult to make a proper diagnosis. *

The fact that I did not see exactly the patient's facial expression and metacommunication made it difficult to communicate. *

I prefer an in-person visit. *

First visit

n

75

75

75

75

75

75

75

75

75

75

Mean

4.44

4.52

4.37

4.47

4.47

1.64

2.16

2.43

1.99

2.79

SD

1.06

1.07

1.17

1.22

1.15

1.11

1.34

1.34

1.14

1.41

Sixth visit

n

55

55

55

55

55

55

55

55

55

55

Mean

4.95

4.96

4.89

4.98

4.82

1.15

1.04

1.02

1.00

1.47

SD

0.23

0.19

0.37

0.13

0.77

0.68

0.19

0.13

0.00

0.86