Shelter | HCSOM | SHF | BIC 1 | BIC 2 | Total | |||||
---|---|---|---|---|---|---|---|---|---|---|
Number of telecare visits | 63 | 112 | 62 | 178 | 415 | |||||
mean | SD | mean | SD | mean | SD | mean | SD | mean | SD | |
Overall, how would you rate the telemedicine visit? | 4.89 | 0.54 | 4.91 | 0.29 | 4.08 | 1.25 | 4.93 | 0.29 | 4.79 | 0.65 |
I was able to accurately assess the patient’s status based on the complaints/symptoms reported. | 4.84 | 0.63 | 4.96 | 0.21 | 4.10 | 1.30 | 4.94 | 0.26 | 4.80 | 0.66 |
The telemedicine visit provided an adequate amount of information. | 4.79 | 0.68 | 4.92 | 0.27 | 3.87 | 1.41 | 4.90 | 0.35 | 4.74 | 0.75 |
After the telemedicine visit, I am sure of my decision/diagnosis. | 4.75 | 0.69 | 5.00 | 0.00 | 3.90 | 1.41 | 4.96 | 0.33 | 4.78 | 0.74 |
I felt the telemedicine visit was comfortable. | 4.75 | 0.82 | 5.00 | 0.00 | 3.84 | 1.45 | 4.92 | 0.39 | 4.76 | 0.79 |
The telemedicine visit took longer than an in-person visit. | 1.24 | 0.82 | 1.47 | 0.55 | 1.82 | 1.28 | 1.52 | 1.30 | 1.51 | 1.08 |
The telemedicine visit makes doctor-patient communication difficult. | 1.33 | 0.80 | 1.61 | 0.49 | 2.23 | 1.38 | 1.25 | 0.70 | 1.50 | 0.87 |
The fact that I could not touch the patient made it difficult to make a proper diagnosis. | 1.41 | 0.99 | 1.73 | 0.44 | 2.08 | 1.51 | 1.30 | 0.70 | 1.55 | 0.91 |
The fact that I did not see exactly the patient’s facial expression and metacommunication made it difficult to communicate. | 1.13 | 0.38 | 1.63 | 0.49 | 1.82 | 1.25 | 1.24 | 0.57 | 1.41 | 0.71 |
I prefer an in-person visit. | 1.51 | 0.90 | 3.00 | 0.00 | 2.02 | 1.45 | 1.24 | 0.77 | 1.87 | 1.10 |