Table 3 Results of the patient questionnaires

Number of telecare visits

63

112

62

178

415

mean

SD

mean

SD

mean

SD

mean

SD

mean

SD

Overall, how would you rate the telemedicine visit?

4.38

0.68

4.96

0.25

3.89

0.32

4.51

0.75

4.52

0.68

The use of technical devices related to the telemedicine visit was easy.

4.68

0.56

5.00

0.00

4.34

0.63

4.27

1.04

4.54

0.82

The assistance of the on-site assistant was helpful during the telemedicine visit.

4.79

0.45

4.96

0.30

4.97

0.18

4.35

0.94

4.68

0.72

I was able to explain my problems well, I was able to describe my symptoms well during the telemedicine visit.

4.49

0.86

4.99

0.09

4.36

0.68

4.29

0.98

4.52

0.82

Based on the symptoms I described, my doctor was able to assess my condition accurately.

4.49

0.74

4.99

0.09

3.71

0.64

4.33

0.97

4.44

0.85

I feel that the fact that my doctor could not physically examine me, made it difficult to care.

1.93

1.30

1.10

0.57

2.22

0.83

1.93

1.24

1.75

1.12

I felt the telemedicine visit was comfortable.

4.66

0.79

4.96

0.38

4.08

0.80

4.17

0.98

4.45

0.88

The telemedicine visit took longer than an in-person visit.

1.58

1.24

1.07

0.46

1.45

0.53

2.17

1.21

1.68

1.08

The telemedicine visit made it difficult to communicate with my doctor.

1.83

1.33

1.21

0.90

1.66

0.79

1.76

0.90

1.61

0.99

I prefer an in-person visit.

3.76

1.35

2.89

1.03

3.94

0.87

2.78

1.18

3.13

1.22

Follow-up survey

Number of pilot participants

12

21

12

30

75

n

%

n

%

n

%

n

%

n

%

Number of available participants during follow-up

7

58.3%

15

71.4%

7

58.3%

30

100.0%

59

78.7%

mean

SD

mean

SD

mean

SD

mean

SD

mean

SD

Overall, how do you remember how you rate the telemedical consultation?

4.29

0.76

4.60

0.51

4.00

0.58

4.17

0.70

4.27

0.67

If telemedicine consultation became a regular service, how likely do you think you would use it?

4.29

0.76

5.00

0.00

3.71

1.38

4.17

0.91

4.34

0.92