Table 2 Main technical characteristics of the pilot
Shelter | HCSOM | SHF | BIC 1 | BIC 2 | Total | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
Number of participants | 12 | 21 | 12 | 30 | 75 | ||||||
n | % | n | % | n | % | n | % | n | % | ||
Number of telecare consultations | Completed | 63 | 87.5% | 112 | 88.9% | 62 | 86.1% | 178 | 98.9% | 415 | 92.2% |
Missed | 9 | 12.5% | 14 | 11.1% | 10 | 13.9% | 2 | 1.1% | 35 | 7.8% | |
Total planned | 72 | 100% | 126 | 100% | 72 | 100% | 180 | 100% | 450 | 100% | |
Number of participants completed the full 6-course pilot | 8 | 66.7% | 13 | 61.9% | 6 | 50.0% | 28 | 93.3% | 55 | 73.3% | |
Reasons of missing a consultation (number of missed visits) | Not being in the shelter | 8 | 88.9% | 2 | 14.3% | 0 | 0.0% | 0 | 0.0% | 10 | 28.6% |
Hospitalization | 1 | 11.1% | 7 | 50.0% | 0 | 0.0% | 0 | 0.0% | 8 | 22.9% | |
Death | 0 | 0.0% | 5 | 35.7% | 0 | 0.0% | 0 | 0.0% | 5 | 14.3% | |
Not identified | 0 | 0.0% | 0 | 0.0% | 10 | 100.0% | 2 | 100.0% | 12 | 34.3% | |
Total | 9 | 100% | 14 | 100% | 10 | 100% | 2 | 100% | 35 | 100% | |
Length of telecare consultations (min) | mean | SD | mean | SD | mean | SD | mean | SD | mean | SD | |
13.1 | 2.45 | 12.9 | 3.27 | 16.1 | 4.97 | 9.9 | 3.19 | 12.1 | 4.07 | ||
n | % | n | % | n | % | n | % | n | % | ||
Did technical problems occur during the consultation? | No | 52 | 82.5% | 108 | 96.4% | 49 | 79.0% | 176 | 98.9% | 385 | 92.8% |
Yes | 11 | 17.5% | 4 | 3.6% | 13 | 21.0% | 2 | 1.1% | 30 | 7.2% | |
Total | 63 | 100% | 112 | 100% | 62 | 100% | 178 | 100% | 415 | 100% | |
Description of technical problems | Low quality audio | 0 | 0.0% | 3 | 75.0% | 8 | 66.7% | 1 | 50.0% | 12 | 41.4% |
Low quality video | 11 | 100.0% | 1 | 25.0% | 1 | 8.3% | 1 | 50.0% | 14 | 48.2% | |
Inaccurate document sharing | 0 | 0.0% | 0 | 0.0% | 3 | 25.0% | 0 | 0 | 3 | 10.3% | |
Total | 11 | 100% | 4 | 100% | 12 | 100% | 2 | 100% | 29 | 100% | |
Did any change in the therapeutic regime occur during the visit? | No | 25 | 39.7% | 92 | 82.1% | 44 | 71.0% | 156 | 87.6% | 317 | 76.4% |
Yes | 38 | 60.3% | 20 | 17.9% | 18 | 29.0% | 22 | 12.4% | 98 | 23.6% | |
Total | 63 | 100% | 112 | 100% | 62 | 100% | 178 | 100% | 415 | 100% | |
Were chronic parameters tracked between the visits? | No, but it was not necessary. | 27 | 42.9% | 20 | 17.9% | 38 | 61.3% | 95 | 53.4% | 180 | 43.4% |
No, but it would have been useful to have the parameters tracked. | 0 | 0.0% | 1 | 0.9% | 0 | 0.0% | 5 | 2.8% | 6 | 1.4% | |
Yes, but the number of measurements has to be increased. | 0 | 0.0% | 2 | 1.8% | 8 | 12.9% | 30 | 16.9% | 40 | 9.6% | |
Yes, and the number of measurements is satisfactory. | 36 | 57.1% | 89 | 79.5% | 16 | 25.8% | 48 | 27.0% | 189 | 45.5% | |
Total | 63 | 100% | 112 | 100% | 62 | 100% | 178 | 100% | 415 | 100% | |