Table 2 Characteristics of ED utilization patterns and current ED visit

Previous ED visits last year, %

0

60.4

56.3

U = 20,468

P = 0.440

1–5

32.5

36.5

6–10

5.9

4.0

More than 10

1.2

3.2

Repeat visits within 30 days,

%

16.9

9.3

x² = 5.225

p = 0.022

Mode of arrival to ED, %

Ambulance (compared with self-arrival by a car or public transport)

36.7

31.1

x² = 1.433

P = 0.231

Duration of Arrival, %

More than an hour

5.9

5.5

x² = 0.028

P = 0.868

Professional referral, %

No professional referral

35.5

26.9

x² = 1.650

P = 0.199

Previous medical application, %

57.5

46.9

x² = 4.535

P = 0.033

Patient escorts, %

Have any accompanies

82.2

67.2

x² = 11.764

P = 0.001

Translator (for those who had to use a translator), %

Escort

58.1

54.5

x² = 3.357

P = 0.187

Professional translator

1.1

9.1

Non-professional translator

40.9

36.4

ED patient experience, Median (IQR)^a

4.00 (3.75–4.50)

4.25 (3.50–5.00)

U = 18,280

p = 0.030

Feeling of discrimination, %

1.6

4.7

x² = 3.702

p = 0.054