Table 1 Suggestions for improvement of official COVID-19 information for Ezidi community in Armidale, Australia (2021)

• Listen to community

• Provide clear, consistent and culturally appropriate messages

• Recognise diversity within the ethnic group

 E.g., language, religion, literacy ability, English proficiency

• Translate using dialects specific to community groups

• Choose multiple methods to distribute official information

 E.g., direct telephone calls, written handouts in language and social media videos

• Identify and consult with key Ezidi contacts

• Delivery via trusted community members and service providers

• Utilise highly frequented and familiar spaces to deliver messages

 E.g., TAFE, school, medical and dental clinics, multicultural supermarkets, social media