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Table 1 Duration of intervention and data collection relevant to this paper in each site

From: Improving access to primary health care: a cross-case comparison based on an a priori program theory

  NSW Alberta Ontario Quebec
Intervention
 Contact with patients Initial health check appointment with PN
Patient-initiated contact with website
6-week follow-up with nurse
1 day “pop-up” event – duration of contact determined by patient need and engagement. Patient meets navigator – once or more frequently with or without phone follow-up Single phone call (some received a follow-up call)
 Contact with practice/ organisations Clinical audits to identify clients
One visit pre and two visits during intervention
None as part of the intervention Displaying information about community services and navigator None as part of the intervention
 Contact with providers Self-guided training video pre intervention Feedback on clinical.
audit 
One-off or repeated participation in up to 7 pop-ups Information about community services
Referral practice change
None as part of the intervention
Patient-level data
 Baseline survey Prior to health check None Prior to meeting navigator Before or just after first phone call
 Baseline qualitative interview with a subsample N.A. N.A. N.A. Before or just after first phone call
 Post intervention survey 6 months after intervention started On the day, at end of engagement with pop-up 3 months after intervention ended 3 months after first call
 Post intervention qualitative interview with a subsample 6 months after intervention started 3–6 months after the intervention 1–3 months after post survey 3 months after first call
Provider-level data
 Baseline survey Following practice consent to participate N.A. Following practice consent to participate Following practice consent to participate
 Post intervention survey 9 months after intervention started 3–6 months after participation in each pop-up 1 month prior to end of intervention 9–16 months after pre-intervention survey (6 to 9 months after intervention start)
 Post intervention qualitative interview with a subsample 9 months after intervention started with a subset of GPs and PNs After each pop-up 1–3 months after post-survey N.A.
Practice/ organization-level data
 Baseline survey Following practice consent to participate N.A. Survey following practice consent to participate Survey following practice consent to participate
 Post intervention survey 9 months after intervention started N.A. 1 month prior to end of intervention 9–16 months after pre-intervention survey (6–9 months after intervention start)