Table 2 Domains and clusters to achieve people-centred care for type 2 diabetes in Cochabamba, Bolivia
| Â | Importance | Presence |
|---|---|---|
1. SELF-MANAGEMENT (14) | ||
 1. Self-Management Practices (6) | 4.55 | 3.76 |
 Consuming plants, herbs and other natural remedies | 4.58 | 4.03 |
 Maintaining a register for daily follow up of foods, symptoms, blood sugar … | 4.32 | 2.84 |
2. Knowledge on Diabetes Management & Health literacy (8) | 4.74 | 3.23 |
 Having the possibility to measure the sugar level periodically | 4.91 | 3.22 |
 Knowing the different types of medication and their side-effects | 4.61 | 2.96 |
2. HEALTHCARE PROVIDERS (18) | ||
 3. Social and Professional Competences (12) | 4.72 | 2.71 |
 Healthcare personnel reduces fear of the condition through explaining the condition (psychological assistance) | 4.78 | 2.27 |
 A physician who knows the medical and social history of the patient | 4.68 | 3.20 |
 4. Patient Education (6) | 4.80 | 3.00 |
 Healthcare personnel teaching the patient about diabetes | 4.76 | 2.81 |
 Having information and orientation on healthy foods during medical attention | 4.86 | 2.83 |
3. HEALTH SYSTEM (25) | ||
 5. Healthcare Resources and Health Insurance (11) | 4.70 | 2.82 |
 Having hospitals close by that accept you when you need urgent medical care | 4.94 | 3.29 |
 Having enough physicians and medical material in the region | 4.87 | 2.87 |
 6. Access to healthcare services (8) | 4.77 | 2.45 |
 Waiting little time in line for medical assistance in healthcare facilities | 4.87 | 1.97 |
 Having access to consultations with a nutritionist | 4.68 | 1.47 |
 7. Home and community care (6) | 4.20 | 1.83 |
 Community and/ or home-visits of healthcare personnel | 4.66 | 2.13 |
 Having first aid or a physician on duty in the community | 4.88 | 1.69 |
4. COMMUNITY (15) | ||
 8. Family and community participation (6) | 4.70 | 2.07 |
 A community council engaged in enhancing health of its’ inhabitants | 4.69 | 2.03 |
 People with knowledge of good nutrition and food in the community who teach how to eat in a healthy way | 4.69 | 1.53 |
 9. Social and Environmental determinants of Health (9) | 4.90 | 2.85 |
 Having good provision of healthy foods in the neighbourhood | 4.94 | 2.88 |
 Having streets without dogs so you can walk and exercise in a safe way | 4.75 | 1.88 |