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Table 1 Interview prompts used for the study participants

From: The inter-relationship of diversity principles for the enhanced participation of older people in their care: a qualitative study

We’ve been running a project over the last couple of years about diversity and diversity in its broader sense. That is, not just cultural diversity, but any type of unique characteristic that someone might have and how that might impact their healthcare in some way. Perhaps you can begin by just telling me a bit about yourself and why you use [home nursing] services.

Prompt topics if not covered in the discussion raised above – these were raised more in a conversation way, wended into discussion as the opening presented itself:

• Is there anything that you would like to do but you feel like you can’t do at the moment?

• Do you feel that the staff know what activities you would like to get back to?

• Do you feel that you can talk to the doctors and nurses about what you want?

• Do you feel that staff listen to you, and provide services in a way that suits you and your needs?

• What positive characteristics do you think you’ve got to help you with your health?

• Is there any characteristics about you that make it harder to get well?

• Do you ever find it difficult to access health services? Physically getting there?

• With services do you find that they are affordable for you?

• Do you find you get enough information about your health care services and can read and understand it?

• Have you ever felt that a service or a health professional has been unacceptable to you?

• Have you experienced bias or prejudice during any health care encounters?

• Do you feel that health professionals understand you as a person?

• How would you like to be treated as a person in health encounters?