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Table 1 Examples of codes and sub-themes under each overarching theme

From: Instructive roles and supportive relationships: client perspectives of their engagement with community health workers in a rural South African home visiting program

Overarching theme

Sub-theme

Examples of codes that formed the sub-theme

Instructive roles: receiving new information for behavior change

Experiences of instructive encounters

Clear teaching style; breastfeeding information

Reflecting on and engaging with instructional experiences: High-quality interactions fostering trust and credibility

Internalizing advice from MM; accountability to MM

Reflecting on and engaging with instructional experiences: Facing challenges in enacting advice

Deciding not to follow advice; encouraging and problem-solving

Supportive relationships: building relationships and sharing burdens

Experiences of mutual respect and familiarity

Acceptance in client-MM relationship; approachable and relatable

Reflecting on the scope of the MM role: Extending support beyond the job’s requirements

Commitment to client; connecting outside of typical visit

Reflecting on the scope of the MM role: Limitations to the scope of the MM’s supportive role

MM challenges with confidentiality; limits to MM role