Overarching theme | Sub-theme | Examples of codes that formed the sub-theme |
---|---|---|
Instructive roles: receiving new information for behavior change | Experiences of instructive encounters | Clear teaching style; breastfeeding information |
Reflecting on and engaging with instructional experiences: High-quality interactions fostering trust and credibility | Internalizing advice from MM; accountability to MM | |
Reflecting on and engaging with instructional experiences: Facing challenges in enacting advice | Deciding not to follow advice; encouraging and problem-solving | |
Supportive relationships: building relationships and sharing burdens | Experiences of mutual respect and familiarity | Acceptance in client-MM relationship; approachable and relatable |
Reflecting on the scope of the MM role: Extending support beyond the job’s requirements | Commitment to client; connecting outside of typical visit | |
Reflecting on the scope of the MM role: Limitations to the scope of the MM’s supportive role | MM challenges with confidentiality; limits to MM role |