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Table 4 Multivariate linear regression on general satisfaction with hospital care among outpatients, by five Factors (n=2293)

From: Validation of the patient-reported experience measure for care in Chinese hospitals (PREM-CCH)

  Standardized coefficients p values
Factor 1 Communication and information 0.2 < 0.001
Factor 2 Professional competence 0.3 < 0.001
Factor 3 Medical costs 0.2 < 0.001
Factor 4 Efficiency 0.1 < 0.001
Factor 5 Hospital recommendation 0.2 < 0.001
Adjusted R2 0.5