Table 4 Intervention group: contacts and interventions
|  | Patients n (%) | Per patient (n = 12) a |
|---|---|---|
Contact attempts | 12 (100) | 12.5 (5.5–15.8) |
Successful contact attempts | 12 (100) | 7.5 (3–14.3) |
Health check including medication review | 12 (100) | 2.5 (2–3) |
Additional clinical assessment | ||
 Physical health | 6 (50) | 0.5 (0–1) |
 Mental health | 4 (30) | 0.0 (0–1) |
 Addictions | 4 (30) | 0.0 (0–1) |
New diagnosis | ||
 Physical health | 6 (50) | 0.5 (0–1.8) |
 Mental health | 4 (30) | 0.0 (0–1) |
 Addiction | 1 (8.3) | 0.0 (0–1) |
Prescriptions issued | ||
 New | 9 (75) | 2.0 (0.3–3.8) |
 Repeat | 11 (91.7) | 2.0 (1.3–7.0) |
 Immediate treatment | 7 (58.3) | 0.0 (0–1) |
 Supplies b | 9 (75) | 3 (0.3–3.8) |
Direct referral (appointment +/− transport) | ||
 GP | 10 (83.3) | 1 (1–2) |
 Mental health | 4 (30) | 0 (0–1) |
 Addictions | 6 (50) | 0.5 (0–1.8) |
 Complex needs | 7 (58.3) | 1 (0–1) |
 Other e.g. ED | 7 (58.3) | 1 (0–4.5) |
Social visit | ||
 PHOENIx | 9 (75) | 1.5 (0.3–4.5) |
 PHOENIx plus other intervention workers | 3 (25) | 0 (0–0.8) |
 Appointment reminder | 6 (50) | 0.5 (0–2) |
 Benefits / Housing / Advocacy | 10 (83.3) | 1.5 (1–5) |