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Table 3 Multiple regression analysis on outpatients’ satisfaction with care, on sex, age group, education level, income group and hospital location (N = 4728)

From: Exploring pathways to outpatients’ satisfaction with health care in Chinese public hospitals in urban and rural areas using patient-reported experiences

  Model 1 Model 2
Coefficient Standard error   Coefficient Standard error  
Intercept 3.741 0.030 *** 3.864 0.034 ***
Sex a
 Women −0.024 0.019   −0.023 0.019  
Age group b
 45–64 0.051 0.024 * 0.053 0.024 *
  ≥ 65 0.094 0.032 ** 0.089 0.031 **
Education level c
 Primary school 0.021 0.036   0.016 0.035  
 Middle school 0.037 0.030   0.028 0.030  
 High school 0.048 0.034   0.029 0.034  
 College and above 0.060 0.030 * 0.038 0.030  
Income group d
 Second group 0.032 0.022   0.022 0.022  
 Third group 0.049 0.029   0.026 0.029  
 Fourth group 0.026 0.078   0.002 0.078  
 Cannot tell −0.098 0.069   −0.106 0.068  
Hospital location e
 County-level hospitals   −0.158 0.020 ***
  1. *P < 0.05, **P < 0.01, ***P < 0.001
  2. aReference category: men
  3. bRreference category: ≤44 years old
  4. cRreference category: below primary school
  5. dRreference category: first group
  6. eRreference category: city-level hospitals