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Table 7 Synthesis of interviews and survey findings on influential sources of information and frequent communication channels

From: Introduction of safety and quality standards for private health care providers: a case-study from the Republic of Srpska, Bosnia and Herzegovina

Type of private health care provider Adoption of standards Sources of information (ranked by influence) Communication channels
(ranked by frequency of use)
ASKVA Peers Professional association Public Health Institute Chamber Internet Professional meetings Training events Interpersonal communication Official correspondence
Pharmacies Adopters ***   **    ✦✦✦ ✦✦   
Non-adopters ** *** *    ✦✦✦ ✦✦   
Specialist practices Adopters *** **   *   ✦✦   ✦✦✦  
Non-adopters ** *** *     ✦✦   ✦✦✦
Dental practices Adopters ***      ✦✦✦   ✦✦  
Non-adopters * **    ***   ✦✦   ✦✦✦
  1. Ranking of information sources: *** the most influential source; ** source with secondly ranked influence; * source with thirdly ranked influence
  2. Frequency of communication channel use: ✦✦✦ the most frequently used; ✦✦ frequently used; ✦less frequently used