Introduction of safety and quality standards for private health care providers: a case-study from the Republic of Srpska, Bosnia and Herzegovina

Table 7 Synthesis of interviews and survey findings on influential sources of information and frequent communication channels

Type of private health care provider	Adoption of standards	Sources of information (ranked by influence)					Communication channels (ranked by frequency of use)
Type of private health care provider	Adoption of standards	ASKVA	Peers	Professional association	Public Health Institute	Chamber	Internet	Professional meetings	Training events	Interpersonal communication	Official correspondence
Pharmacies	Adopters	***		**			✦✦✦	✦✦	✦
Pharmacies	Non-adopters	**	***	*			✦✦✦	✦✦	✦
Specialist practices	Adopters	***	**		*		✦✦		✦✦✦	✦
Specialist practices	Non-adopters	**	***	*				✦✦		✦✦✦	✦
Dental practices	Adopters	***					✦✦✦		✦✦	✦
Dental practices	Non-adopters	*	**			***		✦✦		✦✦✦	✦

Ranking of information sources: *** the most influential source; ** source with secondly ranked influence; * source with thirdly ranked influence
Frequency of communication channel use: ✦✦✦ the most frequently used; ✦✦ frequently used; ✦less frequently used

ISSN: 1475-9276