Table 2 Characterization of CHW relationship building
Alliance strategy | Evidenced participant quotation |
|---|---|
Self-disclosure | “She even told me about her mother. As a friend, I have had much trust in her.” Female, age 42, Spanish interview |
Offers validation | “Because I knew she was being honest and she was telling me the truth; she was giving me good advice” Female, age 65, Spanish interview |
Perceived amicability | “Well, just like I was saying, she had an interest in us” Female, age 71, Spanish interview |
“The CHW would tell me, “Whenever you want, you are welcome in the group.”” Female, age 31, Spanish interview | |
Genuineness | “She was knowledgeable. She knew what she was talking about. She seemed interested, you know, to help me out. Not just one of those people who just come and give you the facts.” Female, age 30, English interview |
Perceived desire to help | “She was helpful, direct, to the point, and friendly. It was her way of being and her attention to me.” Female, age 45, Spanish interview |