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Table 2 Comparison of mean and standard error of patients’ experience of primary care dimensions by service delivery models

From: Comparison of patient perceived primary care quality in public clinics, public hospitals and private clinics in rural China

Domains a

Total

Public clinics

Public hospitals

Private clinics

P value b

Prompt attention

3.99 ± 0.01

4.15 ± 0.02

3.92 ± 0.02

3.93 ± 0.01

<0.001

Dignity

4.03 ± 0.01

4.17 ± 0.02

4.03 ± 0.02

3.94 ± 0.01

<0.001

Communication

3.94 ± 0.01

4.07 ± 0.02

3.97 ± 0.02

3.82 ± 0.01

<0.001

Autonomy

3.89 ± 0.01

4.05 ± 0.02

3.92 ± 0.02

3.74 ± 0.02

<0.001

Confidentiality

3.88 ± 0.01

4.02 ± 0.02

3.94 ± 0.02

3.73 ± 0.02

<0.001

  1. aRated on a scale of 1 to 5. The higher the score, the better the patient experience
  2. b P value based on ANOVA test. Because the null hypothesis of ANOVA was rejected, pairwise comparison with
  3. Turkey’s post hoc tests were conducted. The results show that public clinics get higher score on each domain
  4. than public hospitals (P < 0.01). Public hospitals get higher score on each domain than private clinics except on
  5. prompt attention (P < 0.001)