Table 5 Components of interventions per access dimension
| Â | Components of interventions relating to access dimensions | ||||
|---|---|---|---|---|---|
Supply-side dimensions of accessibility of services | Approachability | Acceptability | Availability and Accommodation | Affordability | Appropriateness |
Examples of components of interventions per dimension of access | Navigation and information | Adaptation to needs of specific populations | Outreach from PHC into community setting | Defraying costs to patients | Comprehensive PHC team - One Stop Shop |
Facilitated referral for services | Community health worker | Virtual consultation with health provider | PHC network with community organisations | ||
Proactive identification of needs (e.g. early health assessments) | Expanded scope of practice of health professionals | PHC Case Manager | |||
Transparency | Geographic location of PHC services | ||||
Demand-side abilities of patients to access services | Ability to perceive | Ability to seek | Ability to reach | Ability to pay | Ability to engage |
Examples of components of interventions per dimension of access | Health and service literacy | Education and self-management coaching (e.g. access to education material or devices to track your own health) | Transportation options to access services | No out-of-pocket costs for patients | Proactive role and participation of patients and carers (e.g. setting goals, priorities and actions for the healthcare plan) |
Peer-support workers | Connecting with social groups/social support | Community governance model (e.g. community-led services) | |||