Barrier | Reported in relation to: | Number of studies | ||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
CAN | AST | DEP | DIA | ISC | COP | ART | OST | STR | Total # | Oncology only (n = 53) | Other disease (n = 21) | |
Acceptability | ||||||||||||
 Decisional involvement | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 9 | 3 | ||
 Healthcare disparity by  patient demographics | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 9 | 22 | 11 |
 Health communication | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 16 | 4 | ||
 Professional-patient relations | ✓ | ✓ | ✓ | ✓ | ✓ | 5 | 12 | 1 | ||||
Accessibility | ||||||||||||
 Parking | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 6 | 1 | ||
 Professional practice location | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 2 | 1 | ||
 Transport | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 3 | 1 | ||
Accommodation | ||||||||||||
 Appointments and scheduling | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 2 | 1 | ||
 Continuity of care | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 8 | 4 | 3 | |
 Out of hours care | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 2 | 3 | ||
 Provider contact | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 1 | 2 | ||
 Wait times | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 6 | 1 | ||
Affordability | ||||||||||||
 General affordability | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 8 | 2 | 2 | |
 Health insurance | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 8 | 5 | 3 | |
 Medical fees | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 2 | 2 | ||
 Prescription fees | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 0 | 3 | ||
Availability | ||||||||||||
 Delays | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 3 | 2 | ||
 Service availability | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 4 | 1 | ||
Optimal care | ||||||||||||
 Consumer information | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 21 | 3 | ||
 Medical errors | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 1 | 1 | ||
 Patient care team, coordination | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 4 | 3 | ||
 Self care | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 3 | 1 | ||
 Service amenities | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | 7 | 8 | 1 |