Who uses NHS Direct? Investigating the impact of ethnicity on the uptake of telephone based healthcare

Cook, Erica J; Randhawa, Gurch; Large, Shirley; Guppy, Andy; Chater, Angel M; Pang, Dong

doi:10.1186/s12939-014-0099-x

International Journal for Equity in Health

Table 4 Chi-square comparison of expected and actual NHS Direct uptake for age groups compared to the ethnic distribution of the population of England

From: Who uses NHS Direct? Investigating the impact of ethnicity on the uptake of telephone based healthcare

Ethnicity	0-4			5-19			20-29			30-39			40-59			60+
Ethnicity	N	Uptake rate	Sig	N	Uptake rate	Sig	N	Uptake rate	Sig	N	Uptake rate	Sig	N	Uptake rate	Sig	N	Uptake rate	Sig
White: British	185267	0.98	***	121137	0.97	***	188761	1.03	***	130402	1.00	NS	176923	1.00	NS	168110	1.01	*
White: Irish	889	1.02	NS	844	1.79	***	1936	1.36	***	1444	0.88	***	1724	0.65	***	2385	0.64	***
White: Other	13694	2.40	***	3819	0.98	NS	10170	0.73	***	9476	0.86	***	5703	0.80	***	3528	0.95	***
Mixed: White and Black Caribbean	3867	1.08	***	1768	0.83	***	2287	1.15	***	1148	1.62	***	892	1.86	***	226	1.77	***
Mixed: White and Black African	2195	1.15	***	1189	1.81	***	1478	2.00	***	662	1.53	***	502	1.72	***	99	1.36	***
Mixed: White and Asian	9070	1.58	***	9026	4.74	***	14467	6.00	***	9569	8.14	***	6287	9.15	***	1217	5.55	***
Mixed: Other	5501	1.63	***	2154	1.83	***	2111	1.43	***	1185	1.52	***	895	1.72	***	242	1.33	***
Asian or Asian British: Indian	5937	0.89	***	3070	0.80	***	6392	0.61	***	5646	0.82	***	4343	0.80	***	2285	0.94	**
Asian or Asian British: Pakistani	5268	0.66	***	3154	0.76	***	5885	0.80	***	3899	0.86	***	2794	1.04	**	1185	1.18	***
Asian or Asian British: Bangladeshi	1384	0.45	***	775	0.45	***	1471	0.49	***	887	0.49	***	469	0.52	***	271	0.82	***
Asian or Asian British: Other	2149	0.90	***	1121	1.04	NS	2165	0.77	***	1836	0.97	NS	1400	1.02	NS	598	1.17	***
Black or Black British: Caribbean	1702	0.72	***	1451	0.85	***	2447	0.81	***	1571	0.79	***	2360	0.76	***	894	0.56	***
Black or Black British: African	2324	0.45	***	1276	0.46	***	2504	0.44	***	2062	0.52	***	1390	0.48	***	265	0.45	***
Black or Black British: Other	774	0.65	***	547	0.94	NS	876	1.08	*	541	1.30	***	625	1.50	***	147	1.61	***
Other ethnic groups: Chinese	585	0.33	***	261	0.30	***	799	0.18	***	605	0.23	***	365	0.24	***	172	0.35	***
Other ethnic group	2355	1.71	***	1182	1.27	***	2838	0.75	***	2259	0.92	***	1744	1.12	***	972	2.31	***

p < 0.05* p < 0.01** p < 0.001*** NS > .05.

Back to article page

ISSN: 1475-9276

Contact us

General enquiries: journalsubmissions@springernature.com