Rating/Report
|
White
|
Black
|
Asian/PI
|
Hispanic
|
Other
|
All
|
---|
CA
|
Doctor *
|
51.4
|
61.9
|
43.9
|
53.5
|
52.8
|
51.3
|
|
Plan *
|
43.7
|
53.3
|
38.9
|
47.2
|
39.5
|
43.9
|
|
Care *
|
50.5
|
56.2
|
40.5
|
48.3
|
44.4
|
48.6
|
|
Communication ^
|
64.0
|
67.6
|
55.6
|
64.4
|
59.4
|
62.9
|
|
Staff ^
|
74.7
|
77.4
|
56.5
|
69.6
|
67.9
|
71.2
|
Nation
|
Doctor *
|
52.5
|
57.4
|
50.0
|
56.4
|
54.6
|
53.0
|
|
Plan *
|
41.6
|
46.8
|
38.3
|
47.7
|
38.3
|
42.1
|
|
Care *
|
54.5
|
54.8
|
45.9
|
54.4
|
48.9
|
53.9
|
|
Communication ^
|
66.0
|
68.3
|
57.6
|
66.0
|
64.0
|
65.7
|
|
Staff ^
|
76.1
|
75.8
|
63.7
|
72.2
|
72.6
|
72.2
|
- * rating of 9 or 10
- ^ composite report score 90% of total possible
- Note: All categories were significantly different based on chi square test (p < 0.01)