Percentage (Number) of Respondents Identifying the Barrier | Commercial | Low-premium | Uninsured | p-value2 |
---|---|---|---|---|
Leading Barriers to Insurance 1 | n = 61 | n = 92 | n = 108 | Â |
   High costs | 54.1%(33) | 53.3%(49) | 59.3%(64) | 0.66 |
   Limited benefits | 22.9%(14) | 21.7%(20) | 16.7%(18) | 0.53 |
   Lack of knowledge on insurance | 8.2%(5) | 4.3%(4) | 12.0%(13) | 0.15 |
   Distrust of business practice | 8.2%(5) | 7.6%(7) | 8.3%(9) | 0.98 |
   Poor service quality | 9.8%(6) | 6.5% (6) | 7.4%(8) | 0.75 |
   Lack of government regulation | 3.3%(2) | 5.4% (5) | 8.3%(9) | 0.40 |
   Complex procedure | 3.3%(2) | 9.8% (9) | 4.6%(5) | 0.18 |
Satisfaction with Insurance | n = 100 | n = 135 | n = 141 | <0.001 |
   Satisfied | 48.0%(48) | 48.1%(65) | 16.3%(23) |  |
   Neutral | 41.0%(41) | 37.8%(51) | 53.2%(75) |  |
   Dissatisfied | 11.0%(11) | 14.1%(19) | 30.5%(43) |  |